Senture Customer Service Agent reviews

1.1

1% would recommend to a friend

(4 total reviews)

Michelle Paiz

Not enough data to show CEO approval

1% positive business outlook

Reviews by job title

4 reviews
1.0
Dec 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home equipment provided

Cons

Doesn't like lgbtq community our insurance won't cover any thing that has to do with this group and absolutely won't put any person of this group in any higher position than entry-level position

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Senture Response
1mo
We're committed to learning from all feedback and are sorry to hear about your experience. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to discuss how we can improve. We are proud to share that Senture is now a subsidiary of the Teleperformance (TP) Group, we (as Senture) are thrilled to bring TP's global scale, innovation, and resources to our team and culture.
5.0
Nov 17, 2022
Recommend
CEO approval
Business Outlook

Pros

At Senture, Its like family!

Cons

I cant think of any right now

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Senture Response
3y
Thanks for the review! At Senture, we are all about the people. :)
2.0
Aug 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Work from home and decent pay compared to other places in South Texas.

Cons

Worked on a contract with Kentucky (Signify). FYI If you're considering this job and if you would like for them to work with your schedule, make sure to apply to other jobs besides this one. Management was not good, training hours were okay, but when I got my original schedule it went downhill. They practically want to steal your life... only got 2 breaks and one 30 min lunch. Breaks were short, management was rude. Calls come and go real quick, you have to get a great number of appointments by the end of the month if you get a decent amount, or an okay amount that appointment money will go to the ones that scheduled a great amount. There is room for growth, but you have to be the favorite in order to get the opportunity and not just work hard. This job made me depressed and hardly had time for my family and myself. They'll let you change your schedule 90 days later. The benefits are good but a certain amount will be deducted from your check.

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