Sephora reviews

3.7

65% would recommend to a friend

(9,620 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,620 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Oct 21, 2015
Recommend
CEO approval
Business Outlook

Pros

+Gratis is reasonably awarded +Environment is very organized +Company values are highly enforced and reminded +Music is always good +They provide work uniforms "costumes"

Cons

-Pay is absurdly low considering how much any given person could sell per hour -Company can be incredibly oppressive when it comes to their expectations of team members when communicating with clients -After 1 year, I was given a pay-raise of 24 or so CENTS and my total years of experience and profitability to the location was completely disregarded -Leadership wasn't as knowledgeable as the entire lower-paid team -2 leadership members were out of line and reprimanded me(yelled VERY loudly at me without good reason), which is against company policy and headquarters did not reach out to me or do anything to help me moving forward. Didn't even offer to transfer me to a different location.

2.0
Sep 6, 2015

Not the best place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent discount lots of product training and gratis

Cons

Bad communication petty managers. Bad store and company policies

Viewing 310 - 312 of 9,620 Reviews

Glassdoor has 12,238 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.