Sephora reviews

3.7

65% would recommend to a friend

(9,620 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,620 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Oct 5, 2014

Former Color Lead

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free stuff from different brands Monthly bonuses (sometimes) Trainings Employee discount

Cons

Be advised... This company may be up there on the Forbes list but it depends in what store you work at. I worked at this company for years and went through 4 store managers, one that was fired for sexually harassing employees. Salaries are competitive but they cheat people who have worked there for years and have new people come in with higher salaries, that's not fair. They will cut your hours and your days when they don't make budget. Good luck being able to pay your bills on those weeks. But the store managers will make a bonus on your behalf. No benefits unless you are full time and they don't give those out often. Don't walk.. Run in the opposite direction!

1.0
Sep 13, 2014

Greeter

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I like working with makeup.

Cons

Everyone seemed to have formed clicks and when I started working there it felt like I was in high school again.

4.0
Aug 26, 2014
Recommend
CEO approval
Business Outlook

Pros

One of the greatest things about Sephora is the environment. Cast members are incredibly friendly and everyone genuinely cares about one another, which is a stark contrast when looking at some other employers. There are an abundance of perks, from free products, to lessons, and very occasionally jet-setting to unique locations (company paid). If you want to know more about the craft, this is definitely the place to start. From brand trainings to educational videos and on-stage training with cast, there are an abundance of ways to learn and you will learn something new everyday, if not many things.

Cons

While you learn a lot working here, it's not always from Sephora but often time from one of the many talented cast members or from brands. In fact, the company will often put off your trainings until well after you don't need them anymore. Sephora talks a lot about their values but leadership often don't adjust their behavior to coincide with them. In point of fact, values are often used as a way to attack your work then as a defense for all. Also, while your job description may only entail one thing, you'll probably find yourself doing several other things that fall into someone else's responsibility. Also, be sure to factor time off your breaks, lunches, and ends of your shifts as clients and security checks can waste several minutes, if not more(especially towards the end of the night). If you're trying to move up in the company it is definitely a game of politics, and being the best at your job doesn't really hold as much weight as being best buddies with the right people. And if you're trying to be promoted within your own store then light a prayer candle.

Viewing 334 - 336 of 9,620 Reviews

Glassdoor has 12,238 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.