Sephora reviews

3.7

65% would recommend to a friend

(9,620 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,620 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Jul 25, 2014
Recommend
CEO approval
Business Outlook

Pros

Good work life balance. Company tries to stay ahead of the curve business wise. Friendly work environment.

Cons

Very top heavy management. Not willing to improve on process/technology b/c the company is doing so well they dont really care. Siloed working teams which creates a very inefficient working environment. Not forward thinking when it comes to technology. Weak architecture of web and mobile eCommerce sites.

4.0
Jul 9, 2014
Recommend
CEO approval
Business Outlook

Pros

you get amazing benefits even if you are just part time. you get free products, YES FREE. it a great overall learning experience. there room for growth with the company. great company values.

Cons

depending at which location you work for, you get very slow traffic and that affects everything. it affects your hours, bonus and things to do. so if you do apply try a high traffic store. at least in NYC anyways

2.0
Jun 3, 2014

Great at first.

Recommend
CEO approval
Business Outlook

Pros

Discounts were great and clean environment

Cons

I was hired as a seasonal beauty advisor inside the sephora in jcpenny I was told I was going to be working 25 hours a week, the manager would schedule me 6 hours a week 12 hours at the most, during my interview I was also told if we made our monthly sales goal all the associates would receive a commission check at the end of the month , all the new seasonal associates would work really hard to push the sales to figure out seasonal beauty advisors didn't receive the bonus check or gratis. Also during the interview I was told once the holidays were over she was going to pick two associates to remain in the store , apparently that was a lie as we'll. Hence' the manager also wanted us to open a certain percentage of beauty insiders cards witch I believe was un attainable if you only working 6 to 12 hours a week.

Viewing 337 - 339 of 9,620 Reviews

Glassdoor has 12,238 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.