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      Sephora

      Engaged Employer

      Sephora reviews

      3.7

      65% would recommend to a friend

      (9,623 total reviews)
      avatar

      Guillaume Motte

      81% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Sephora has an employee rating of 3.7 out of 5 stars, based on 9,623 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      10K reviews
      2.0
      Jun 30, 2013

      Constantly changing,hard to keep up

      Store director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Multi branded for lots of options Great teamwork by staff at store level

      Cons

      Inconsistentcey by higher us who claim to get the business, yet impose tough workload Values not always practiced by higher ups yet you are held to very strict standards for driving your team. Unmanageable work load for exempts-be prepared to work long hours "forthebusiness"

      5.0
      May 9, 2013

      The client always comes first!

      Cast member
      Recommend
      CEO approval
      Business Outlook

      Pros

      1.Values based company(work life balance, teamwork, passion for clients, initiative, etc) 2. Gratis 3. Company invests thousands of dollars in your development( training that includes airfare,meal and hotel accommodations if traveling) 4. Fun environment where the majority of fellow teammates are very vested in sephora's culture. 5. Lot's of growth potential from leadership, educator roles, and PRO Team. 6. You don't have to be licensed to work at Sephora as long as you are passionate about learning! You learn so much from experience and client interactions! There is NO WAY that as a makeup artist in school that you would have the opportunity to work on 60+ faces a day! Plus with different skin tones, concerns, shapes, etc. 7. Perfect for product junkies that just want to play with new products, experiment with colors, and SECRETLY shop while working on clients........ all day long! ;) 8. NON COMMISSION based. Team goals and bonuses. Monthly sales bonus and quarterly service bonuses. The highest level in sales bonus is like 25% of your gross monthly income!

      Cons

      Every store is different. Make sure that the store you are looking to get hired at has a solid team. ESPECIALLY the leadership team. The leadership team you work with could make or break your experience with the company. Become a frequent client before applying at the location. Maybe set up a makeup appointment to have your makeup done so you can hash it up with the makeup artists about how they like their job. Talk to more than one person about it. There is always someone that is a bad egg on THEIR way out so their opinion may not be the ONLY one you want.

      2.0
      Feb 12, 2013

      Sephora has a unique approach to reeling in new employees, but failure to invest in them further is very disappointing.

      Education lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      The work environment of a store can be fun, having worked at multiple, they are all different The gratis is a plus and a great way to experience the plethora of products that Sephora houses. The ability to network with brands is a great way to introduce yourself and possibly seek an alternate avenue if given the opportunity. If the position entails traveling, this is a great experience to see how Sephora is spreading the standard of beauty industry and its services.

      Cons

      Sephora likes to be innovative. They have created a very unique and relatable way for clients to express their shopping experiences, and with what I have noticed, all members of management, even consultants, take great pride in that. However, I think that they take on way too much and it overlaps what should be focused on. Education lead...PBA...POS mobile...Sephora, you might be an engineer for presenting many opportunities, but you lose focus due to too many introductions.

      Viewing 349 - 351 of 9,623 Reviews
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      ReviewsSephora reviews

      Glassdoor has 12,242 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.