Sephora reviews

The onboarding/training for this role is completely nonexistent. I have now met FIVE other people in this role in my district (three others hired within the last few months, and two others who've been operations leaders for a long time) who said that they had NO onboarding whatsoever and very little training when they came into the role. We were all told we would get one full week of training videos and team learning, plus one full week of shadowing an experienced operations leader in a well-functioning store, and only THEN would we start running our store. None of that has happened. I had three days with an experienced ops lead in my store, all of which were consumed by tasks themselves: very little actual training because my new store wasn't given the payroll it needed to function. (For example, our shipment my first week was calculated to require 35 labor hours, and we were given only 20 hours worth of payroll for that task.) There's TONS of structure for training in the company: videos, extensive policy docs, really great experienced people. But we are given no time at all to do this. We are expected to hit the ground running and figure it out as we go, and then we're held to standards (e.g. on the store audits) that we've never been given time to learn about.

Have you ever had a workplace that you dreaded going in, to the point of depression? That was my experience. To my managers, I did nothing right. I came to work every day with a knot in my stomach, knowing I'd be yelled at for something, anything. I was told I was "dragging down the team”, and “uninspired”. Then I was called “sensitive” because this criticism upset me. It was made clear that my opinions didn’t matter and I felt worthless.