Sephora reviews

3.7

65% would recommend to a friend

(9,628 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Mar 8, 2018

4 years there

Recommend
CEO approval
Business Outlook

Pros

A lot of free product!!! They bribe you with it to keep motivating you. Bonuses Insurance PTO

Cons

You’re literally doing the work of 2-3 ppl and that’s due to management not wanting to hire more ppl. Short on communication Some ppl are kept eventhough they don’t work hard Depends on what type of management you have, you will have growth opportunities. A lot of it is based if they like you or not.

4.0
Feb 23, 2018
Recommend
CEO approval
Business Outlook

Pros

As a manager, you are given lots of autonomy to run your store and develop your team according to your location's needs. Also, the industry is performing well at the moment so there is not constant pressure to meet goals and drum up business like in other retailers. There is lots of opportunity to take people under your wing and develop your team's skills and work performance as they are often young workers without lots of previous experience. You are not required to work more than 40 hours per week and there is usually enough management scheduled that you will not end up staying much longer than scheduled.

Cons

Company does not focus on results. If you are a results driven manager and want to advance within your career, this company does not have a clear path for progression. Opportunities for advancement, which rarely occur, will be decided based on personal circumstances, your boss' opinion of you and how well liked you are rather than your demonstrated ability to increase performance and improve business metrics. If you are happy to stay within a store management role until you retire, this company is great for you.

5.0
Feb 21, 2018

Loss Prevention

Recommend
CEO approval
Business Outlook

Pros

Training and development is the top priority for all employees at Sephora. Leadership ensures you're given the tools needed to succeed. The team is very supportive and dedicated to reducing shrink. Overall environment of the store is fun and friendly. Work life balance is actively encouraged as opposed to other retailers. I would highly recommend working as Loss Prevention at Sephora.

Cons

I currently don't have any negative things to say about my experience at Sephora.

Viewing 472 - 474 of 9,628 Reviews

Glassdoor has 12,248 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.