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      Sephora

      Engaged Employer

      Sephora reviews

      3.7

      65% would recommend to a friend

      (9,628 total reviews)
      avatar

      Guillaume Motte

      81% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Sephora has an employee rating of 3.7 out of 5 stars, based on 9,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      10K reviews
      3.0
      Mar 29, 2018

      It has been neither good nor bad.

      Operations consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company brings in reps from brands to do training days with cast members. The reps are great motivators and often leave great gratis. The gratis is a great and effective training tool and a wonderful perk of working for Sephora.

      Cons

      Low pay, crappy hours, benefits cost a lot out of pocket and provide little coverage. Sephora’s clients often have a strong sense of entitlement and can be extremely rude.

      avatar
      Sephora Response
      8y
      Hi! Thanks for leaving this review and providing your feedback -- we love to hear from employees! I agree, the gratis and training that our brand partners provide is pretty amazing. I see your comment about benefits and wanted to clarify that we have multiple benefit plan options where you can define your premiums and deductibles based on what makes sense for you and your family -- but unfortunately, the cost of healthcare in general is pretty expensive. Sephora actually pays for 75% of the cost and employees pay for the remaining 25%, which is very competitive in the industry! Unlike some other retailers, we've been able to negotiate with our healthcare providers to keep costs low and haven't significantly raised our premiums thanks to our amazing benefits team! -Teresa
      4.0
      Mar 27, 2018

      Overall a great company

      Operations lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really put a focus on their employees and the education of the people who work in the stores so they can give the best service possible.

      Cons

      There is a disconnect between what corporate thinks will work in a store and what actually does. It makes it very frustrating at the store level.

      Viewing 469 - 471 of 9,628 Reviews
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      ReviewsSephora reviews

      Glassdoor has 12,248 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.