Sephora reviews

3.7

65% would recommend to a friend

(9,628 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Sep 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Fun company, great benefits, great learning. Non commission retail makes for a much more peaceful work environment. Great insurance plan if you work "partial part time" which means nearly full time, but not quite.

Cons

The hierarchy of positions is extremely convoluted and "promotions" to "elevated" positions are simply a different job title that rarely comes with additional pay.

1.0
Aug 31, 2017

Product Consultant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun environment, good pay, chance to practice doing what you love.

Cons

Management. It was my first week working at Sephora inside JC Penny and there was a struggle in schedule. I am a full time student in beauty school. I am released at 4:30pm from school. They do not care about your personal life. I was fired because I was 5 minutes late within my first week, and did not have a "full face." no proper training or information on how they want your face to look. So apparently if you're missing eyeliner you can get fired when the manager herself doesn't even have a "full face." No specifics on what they are looking for.

3.0
Aug 10, 2017

Product Consultant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You receive free make-up. Get to meet awesome people who also share passion for make up. Monthly bonus.

Cons

Some employees are really stuck up and no communication between management and employees.

Viewing 484 - 486 of 9,628 Reviews

Glassdoor has 12,248 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.