Sephora reviews

3.7

65% would recommend to a friend

(9,628 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Sep 26, 2017
Recommend
CEO approval
Business Outlook

Pros

The amazing thing was hands on new products testing trying out merchandise and sampling to take home. Learning the latest trends and how it's beneficial. Gratis if you are favored enough you get more stuff to

Cons

Favoritism is a number 1 factor if you aren't kissing Burt to your manager forget about it. Racial slurs is correct expect about Asians and African Americans. Asians that cant speak English and African Americans who shop automatic their trying to steal things. You only receive gratis when you continue to work if you quit and haven't received your gratis your not getting it. I haven't received my gratis in 3 months and my manager harassed the hell out of my life the week I put my 2weeks she said I couldn't get gratis cause I was quitting mind you it was 400 dollars worth of gratis I worked hard on. I had to watch everyone receive their gratis and didn't receive anything which was not fair. If customers mistreat you they expect you not to say anything back. Cma which was ur makeup appt to apply makeup only went to certain employees they favored you have to kiss butt and throw ppl under the bus to get what you want. Have to continuously watch your back cause women can be a bit too Caty thinking their all that. Managers degrade you and discourage you my manager told me I wasnt passionate to work their and expected me to continued to make 300 dollars worth for each client to help with sales like thats not apporiate. Expects you to push hair skin and makeup. Tells you you're going to move up in the company and does shady things behind your back to mislead you

2.0
Sep 26, 2017

Seasonal Sales associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free product. latest trends. Basic training in cosmetics

Cons

The store played favorites. Scheduling during the holidays isn't easy but people would call in sick during Xmas and then get rewarded with better shifts than others who would work closing then return for opening during the holiday season.

Viewing 481 - 483 of 9,628 Reviews

Glassdoor has 12,248 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.