Sephora reviews

3.7

65% would recommend to a friend

(9,605 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,605 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Sep 23, 2019

Toxic environment

Recommend
CEO approval
Business Outlook

Pros

Gratis, ability to quickly learn and gain exposure to full business.

Cons

Work life balance was almost non existent, complete toxic environment where management plays chess with employees careers and only promote their friends. Nearly impossible to get ahead as all promotions are pre-determined and managers only promote those within their own departments. VP and senior management have no external experience, so processes never improve as they can’t relate to how things are done at more efficient companies. Planner job is essentially a “jack of all trades” role.

1.0
Feb 7, 2019

Stay Away Toxic - About IT Divison of Sephora

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not any I can think of

Cons

This place is really bad for even moderately good technical people. This place employs worse of Indian school graduates whose only work is to please the 2 guys in IT deptt. I am and was the best of the breed engineer in any of my organization. I was given a very unfair PIP. I contested and send to HR that all 10 points in PIP were wrong. They hold that PIP and starting harassing me. I left and got really good position. I kept asking HR about point by point rebuttal I wrote of PIP and have no answer till today. Please stay away from this place. I am exploring my options to sue and talking to attorneys. HR just does the dirty laundry of management. No innovation or tech advance work here,

3.0
Oct 9, 2018

Feels like a fading star

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Well-known international brand part of LVMH. Work with exciting brands and influencers. Secure high rise office building centrally located in downtown SF. Open, airy cubicle workspaces. Work-life balance.

Cons

High level management exodus, broken processes across departments, elevated brand perception declining.

Viewing 49 - 51 of 9,605 Reviews

Glassdoor has 12,219 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.