Is Sephora a good company to work for?

Sephora has an overall rating of 3.7 out of 5, based on over 12,248 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 65% of employees would recommend working at Sephora to a friend and 56% have a positive outlook for the business. The best reviews about Sephora have been left by employees working as Intern , Color Expert (Makeup Consultant) and Sales Representative .

Does Sephora pay their employees well?

According to anonymously submitted Glassdoor reviews, Sephora employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Sephora. This rating has been stable over the past 12 months.

How satisfied are employees working at Sephora?

65% of Sephora employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sephora 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Sephora?

Beauty Advisor (1880) , Sales Associate (347) , Cashier (327) , Color Consultant (277) , Manager (163) , Product Consultant (162) , Makeup Artist (144) , Skincare Consultant (141) , Licensed Beauty Advisor (137) , Sales Associate/Cashier (133) , Operations Consultant (115) , Store Director (102) , Beauty Consultant (100) , Conseiller De Vente (96) , Operations Associate (96)

What are the pros of working at Sephora according to real employee reviews?

"You get some free products from the company and a low discount most companies give more." ((in 493 reviews)); "The people you work with are great and it's so wonderful being around people with similar interests!" ((in 421 reviews)); "We receive free product once a month with training and a great discount on purchases." ((in 360 reviews)); "Great benefits and the Gratis is off the chain and the schedule is flexible" ((in 334 reviews)); "The gratis is great and your coworkers are really nice" ((in 272 reviews))

What are the cons of working at Sephora according to real employee reviews?

"Store management is poor and too friendly amongst themselves" ((in 682 reviews)); "Horrifically low pay for working full time in one of the most expensive cities in Canada." ((in 603 reviews)); "There is no work life balance and all of my colleagues that I worked with have already left" ((in 344 reviews)); "Could be long hours but that is dependent on you and how you set your schedule up." ((in 304 reviews)); "managers have tons of workload and also technology is a lot to follow up with." ((in 254 reviews))

What are employees saying about Sephora layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sephora layoffs and their outlook for job security at Sephora in 2026.

What are the top reviewed Sephora locations?

San Francisco , New York , Los Angeles , Chicago , Houston , Boston , Atlanta , Las Vegas , Seattle , Dallas , San Diego , Miami , Orlando , Washington , Austin , Denver , Salt Lake City , Charlotte , San Antonio , Philadelphia , Brooklyn , San Jose , Pittsburgh , Costa Mesa , Nashville , Tampa , Columbus , Indianapolis , Belcamp , Scottsdale

Sephora reviews

3.7

65% would recommend to a friend

(9,628 total reviews)

Guillaume Motte

81% approve of CEO

56% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.5

Compensation and benefits

3.3

Career opportunities

3.2

Work/Life balance

3.2

Senior management

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

10K reviews

4.0

Nov 28, 2016

if you love to talk, you'll love Sephora

Part time consultant

Recommend

CEO approval

Business Outlook

Pros

flexible hours if you are part-time, you get a decent discount and some gratis. I started working while in college and what's great is being able to adjust my availability to work around the days and time I needed to be in class.

Cons

dealing with shoplifters, micromanagers, and the terrible mall hours on the holidays. If you are full-time they own you.

3.0

Nov 8, 2016

Chaotic

Seasonal cashier

Recommend

CEO approval

Business Outlook

Pros

The gratis is awesome and most of the coworkers are super friendly and fun to work with. It's fun to learn about new products too!

Cons

I was a seasonal temp position. But the training was super chaotic and management didn't seem to care about helping their employees get started with anything (I had to ask them multiple times to get me set up with direct deposit, necessary paper work I needed to fill out, etc...)

Sephora Response

9y

Thank you for this review! The free product IS awesome - I don't think I'll ever run out of moisturizer! That said, I do appreciate your feedback on paperwork -- and honestly, it was probably pretty confusing for store managers to navigate our complicated new hire paperwork process. A few months ago, we implemented a new system to alleviate that confusion so I hope it's gotten better since you've left Sephora! But that change wouldn't have ever happened if employees like you didn't provide their constructive feedback, so thank you for sharing! -Teresa

4.0

Oct 14, 2016

Decent place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Other employees are generally very nice, company culture is understanding, lots of good gratis. It was a decent seasonal job but not standout in any way.

Cons

Inconsistent hours, minimal training. It's stressful being expected to answer questions about products during the busy holiday season without being provided the training to know about the products.

Viewing 508 - 510 of 9,628 Reviews

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if you love to talk, you'll love Sephora

Chaotic

Decent place to work

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