Sephora reviews

3.7

65% would recommend to a friend

(9,632 total reviews)
avatar

Guillaume Motte

82% approve of CEO

57% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
5.0
Jan 7, 2015

Great place to work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

One of my favorite things about Sephora is the education. I thought I knew a lot about the products sold in there being a client of theirs for years, but I quickly realized that I didn't know so much when a client would ask me questions. The daily videos we watch are so helpful in that area and it has advanced my knowledge of our product lines, helping me efficiently answer questions or concerns. I really enjoy the on the hour updates and zoning, I like knowing where we are in our sales for the day and how much we need to do. Coming in as seasonal with my store being all women, I thought that there would be a lot of cattiness, or the notion that I'm on the bottom of the totem pole since I wasn't part of the core cast. Everyone at my store has been wonderful to me, treating me no different than any other cast member. I know that all stores are different, but no one really shows any personal differences with any of the cast members.

Cons

Only knowing your schedule a few days in advance. It makes trying to balance work and your life really difficult.

1.0
Jan 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Free products and occasionally, we receive monetary bonuses.

Cons

Former senior management (GM) was dishonest and lacked gratitude.

Viewing 8959 - 8961 of 9,632 Reviews

Glassdoor has 12,255 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.