Sephora reviews

3.7

65% would recommend to a friend

(9,631 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Jan 2, 2015
Recommend
CEO approval
Business Outlook

Pros

I gave two stars based on the fact that yes, you recieved gratis, and also you can receive bonuses based on sales at the end of the fiscal period.

Cons

I have never worked for a more one-sided, favortism based retail family in my entire career. At some points, it was so disgusting that I had to bite my tongue and pray that I had interviews coming up to replace this paycheck. Work/life/balance revolved around the leadership team and placed their concerns and lives first over the sake of their stage team. I'm starting to hear of it more and more at other locations from cast members, and it doesn't surprise me. They have cut crucial hours from the floor, and morals of other cast members reflected the way in which it is operated. Cat fights, eye rolling, lack of respect to the customers, all of this would happen because lack of leadership on the floor. I have watched people be bullied out of their jobs due to cliques on the floor. It's their word against theirs. This job was phenomenal the first couple of years, but by the end I was so disgusted at the lack of good leadership taking place, I couldn't wait to find another job. I wish I could have left sooner! There are phone lines for cast members to call in anonymously about the constant mistreating of individuals, but I think that they are in fear to take a stand against all that I mentioned, and fear losing their jobs. I wished that things would change, but in the end I had to get out for the sake of my own sanity.

4.0
Dec 29, 2014

Fun environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The gratis, being around makeup products. Meeting brands and learning from them.

Cons

High school and very competitive

1.0
Dec 26, 2014
Recommend
CEO approval
Business Outlook

Pros

25% discount instead of free standing Sephora's 20%, gratis, some of the people you work with

Cons

Pay per hour, opening credits, ridiculous holiday hours, no real opportunity to advance like in freestanding Sephora, conflict of JCP and Sephora policies, management

Viewing 8968 - 8970 of 9,631 Reviews

Glassdoor has 12,254 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.