Is Sephora a good company to work for?

Sephora has an overall rating of 3.7 out of 5, based on over 12,247 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 65% of employees would recommend working at Sephora to a friend and 56% have a positive outlook for the business. The best reviews about Sephora have been left by employees working as Intern , Color Expert (Makeup Consultant) and Sales Representative .

Does Sephora pay their employees well?

According to anonymously submitted Glassdoor reviews, Sephora employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Sephora. This rating has been stable over the past 12 months.

How satisfied are employees working at Sephora?

65% of Sephora employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sephora 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Sephora?

Beauty Advisor (1880) , Sales Associate (347) , Cashier (327) , Color Consultant (277) , Manager (163) , Product Consultant (162) , Makeup Artist (145) , Skincare Consultant (141) , Licensed Beauty Advisor (137) , Sales Associate/Cashier (133) , Operations Consultant (115) , Store Director (102) , Beauty Consultant (100) , Conseiller De Vente (96) , Operations Associate (96)

What are the pros of working at Sephora according to real employee reviews?

"You get some free products from the company and a low discount most companies give more." ((in 496 reviews)); "The people you work with are great and it's so wonderful being around people with similar interests!" ((in 420 reviews)); "We receive free product once a month with training and a great discount on purchases." ((in 344 reviews)); "Great benefits and the Gratis is off the chain and the schedule is flexible" ((in 344 reviews)); "The gratis is great and your coworkers are really nice" ((in 280 reviews))

What are the cons of working at Sephora according to real employee reviews?

"Poor management and very bad at communicating" ((in 681 reviews)); "Horrifically low pay for working full time in one of the most expensive cities in Canada." ((in 606 reviews)); "No work life balance and you have to be fake and "bubbly" if you want to be promoted to anything" ((in 349 reviews)); "Could be long hours but that is dependent on you and how you set your schedule up." ((in 311 reviews)); "managers have tons of workload and also technology is a lot to follow up with." ((in 263 reviews))

What are employees saying about Sephora layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sephora layoffs and their outlook for job security at Sephora in 2026.

What are the top reviewed Sephora locations?

San Francisco , New York , Los Angeles , Chicago , Houston , Boston , Atlanta , Las Vegas , Seattle , Dallas , San Diego , Miami , Orlando , Washington , Austin , Denver , Salt Lake City , Charlotte , San Antonio , Philadelphia , Brooklyn , San Jose , Pittsburgh , Costa Mesa , Nashville , Tampa , Columbus , Indianapolis , Belcamp , Scottsdale

Sephora reviews

3.7

65% would recommend to a friend

(9,628 total reviews)

Guillaume Motte

81% approve of CEO

56% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews

5.0

Sep 25, 2014

Forbes list Top retailers to work for.

Manager

Recommend

CEO approval

Business Outlook

Pros

- Values based company that makes decisions that align with those values. - The most innovative beauty retailer in the industry: technology, shopping experience, classes. - Education and investment made to keep everyone up to date and knowledgable daily. - Growth potential on several different platforms; education, management, artistry, corporate.

Cons

I have no real cons. I may be biased but I can say I've worked in multiple locations and while there were minor opportunities in some areas, every experi nice has afforded me the opportunity to grow and fall more in love with this company.

3.0

Sep 25, 2014

Some Perks Some Downfalls

Color consultant

Recommend

CEO approval

Business Outlook

Pros

- Open Schedule - Gratis - Discount - Not a very strict dress code when it comes to hair, tattoos, piecings etc. - 401K/ Benefits - Training and Knowledge - Depending on Managment, the store can have a great atmosphere.

Cons

Empty promises of advancement If you have a bad "Store director" - Manager, Then you will enjoy your time working much less. Having to work holiday hours

5.0

Sep 23, 2014

My experience at Sephora was wonderful!

Beauty consultant

Recommend

CEO approval

Business Outlook

Pros

The best reasons to work here are the coaching from managers, the training, and promotions! Overall, a fun job!

Cons

The Cons about working here is that you have a certain amount to sell every month as a team and if someone returns at your store, even if they purchased at another store, the return will be deducted from your store sales.

Viewing 9058 - 9060 of 9,628 Reviews

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My experience at Sephora was wonderful!

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