Sephora reviews

3.7

65% would recommend to a friend

(9,625 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,625 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Aug 26, 2014
Recommend
CEO approval
Business Outlook

Pros

One of the greatest things about Sephora is the environment. Cast members are incredibly friendly and everyone genuinely cares about one another, which is a stark contrast when looking at some other employers. There are an abundance of perks, from free products, to lessons, and very occasionally jet-setting to unique locations (company paid). If you want to know more about the craft, this is definitely the place to start. From brand trainings to educational videos and on-stage training with cast, there are an abundance of ways to learn and you will learn something new everyday, if not many things.

Cons

While you learn a lot working here, it's not always from Sephora but often time from one of the many talented cast members or from brands. In fact, the company will often put off your trainings until well after you don't need them anymore. Sephora talks a lot about their values but leadership often don't adjust their behavior to coincide with them. In point of fact, values are often used as a way to attack your work then as a defense for all. Also, while your job description may only entail one thing, you'll probably find yourself doing several other things that fall into someone else's responsibility. Also, be sure to factor time off your breaks, lunches, and ends of your shifts as clients and security checks can waste several minutes, if not more(especially towards the end of the night). If you're trying to move up in the company it is definitely a game of politics, and being the best at your job doesn't really hold as much weight as being best buddies with the right people. And if you're trying to be promoted within your own store then light a prayer candle.

5.0
Aug 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Awesome team, great company, bonus, incentives, gratis, travel, education, training, advancement, promotion! This is where its at!

Cons

Uniform. Pay varies, its average. Could be better. I really don't have much con's. This place has never left my heart.

Viewing 9082 - 9084 of 9,625 Reviews

Glassdoor has 12,244 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.