Sephora reviews

3.7

65% would recommend to a friend

(9,625 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,625 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Aug 29, 2014
Recommend
CEO approval
Business Outlook

Pros

Gratis is always a plus...upbeat environment. I enjoy working with vendors and learning different things from them. I love the values of Sephora and how seriously the company takes it

Cons

Depending on the volume of your store you may not get much work life balance. A lot of politics, seems like you move quicker based on who you know

3.0
Aug 27, 2014

Good place to work!

Recommend
CEO approval
Business Outlook

Pros

Gratis, good pay, fun environment.

Cons

They don't like hiring students.

3.0
Aug 27, 2014

Fun, but frustrating.

Recommend
CEO approval
Business Outlook

Pros

I love working with clients; helping them to find exactly what they're looking for and maybe even teaching them how to use their new products. The brand events are great too. We teach, take pictures, have fun, end up a little silly, but overall create a lasting impression. Gratis is always nice, as well as learning new tidbits and stories about each brand, product and founders/creators. Knowledge is in abundance with Sephora, which is detrimental to the job.

Cons

Less than qualified persons hold positions in this company which causes much unneeded stress to Product Consultants, Operations and Education alike. When Managers are not performing to the best of their abilities or not putting forth enough dedication to their position, the entire store fails. This is a very frustrating reality for some stores. Especially when higher ups do not take actions to rectify the issues at hand. Instead, it is treated as a "non-issue" and is left to work itself out. Its unfortunate, really. Also, the pre-set schedules are absolutely AWFUL.

Viewing 9079 - 9081 of 9,625 Reviews

Glassdoor has 12,244 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.