Sephora reviews

3.7

65% would recommend to a friend

(9,625 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,625 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Aug 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Upper management (regional vp's, senior executives) were amazing and absolutely accessible. Decent pay and great benefits. Room to grow in store. Everyone makes bonuses.

Cons

Beyond Lead positions, you have to become a specialist (assistant to store director/manager). Becoming a specialist is extremely difficult in small markets. If you are not in an area (like Houston for example) with several stores in close proximity, you have little to no chance to advance. You must be at minimum an "elevated specialist" to move up the corporate ladder. In many cases, that is just not possible. Make friends with your DM if you ever plan on advancing beyond a nonexempt employee. (everyone is hourly except Specialist and Store Director).

2.0
Jul 25, 2014
Recommend
CEO approval
Business Outlook

Pros

Good work life balance. Company tries to stay ahead of the curve business wise. Friendly work environment.

Cons

Very top heavy management. Not willing to improve on process/technology b/c the company is doing so well they dont really care. Siloed working teams which creates a very inefficient working environment. Not forward thinking when it comes to technology. Weak architecture of web and mobile eCommerce sites.

Viewing 9094 - 9096 of 9,625 Reviews

Glassdoor has 12,244 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.