Sephora reviews

3.7

65% would recommend to a friend

(9,625 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,625 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Aug 3, 2014
Recommend
CEO approval
Business Outlook

Pros

The education on various product lines was amazing, you learn so much. When clients tell you your customer service has been great or that they just want to trust your opinion, it feels great! The free products are a nice perk.

Cons

It is very difficult to get promoted, get a raise, and to request time off. Some clients are difficult to work with but not any different from any other retail job.

4.0
Aug 3, 2014

Great customer service experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Learn really great customer service and get to be around makeup all day

Cons

Some managers are hard to work with

4.0
Aug 2, 2014

I love the company!

Recommend
CEO approval
Business Outlook

Pros

The tend to stand beside there people and make sure they do what's right for the clients!

Cons

The pay is not competitive in a bigger market

Viewing 9091 - 9093 of 9,625 Reviews

Glassdoor has 12,244 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.