Sephora reviews

3.7

65% would recommend to a friend

(9,622 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,622 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Dec 31, 2019
Recommend
CEO approval
Business Outlook

Pros

- Flexible work schedule (min 3 working days as to be one opening, one closing, full availability one day of the weekend) Discount - It has recently increased. Team - The people you work with are knowledgeable in the beauty industry. Training - WECARE - sales training is very well executed - If you want to move to a different world they will support you - If you want to be skin fit / full face certified, they will provide you with the proper training.

Cons

- Gratis If you do not have a color consultant position then you will not receive the same amount as they do. I was an Operations Consultant and was certified to do full- face applications but they did not give me the same amount of gratis. Operations, Cash, and Fragrance get the short end of the stick. Management - Favoritism. You will see that some people will be allowed to go for vacation during blackout period. Fingernail Length - It can only 1/4 of an inch. After one complaint they are required most girls to take off their nails and shorten them down. Several of girls got written up for this. Different locations in Calgary do not require girls to do this but South Calgary does. Poor Change Management - Lots of changes happen with little to no notice. - When I suggested how it could be possibly delivered in a way that most or all employees would be aware and receive the least amount of change management resistance, it was simply brushed off. Gratis Abuse - Top management would take gratis from color consultants and tell them it was because they were not performing at a high standard.

4.0
Dec 25, 2019

Senior financial analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Colleagues are generally nice Some management team has been with the company for a long time and understands the business well

Cons

Career progression can be limited depending on team Work-life balance can be an issue depending on team and role

1.0
Dec 21, 2019

Just DONT

Recommend
CEO approval
Business Outlook

Pros

Endless ability to try new products and techniques

Cons

Constant bullying, massive store cliques. None of the “SEPHORA values” are upheld. Management steals gratis, to many catty women in one place. And you’re expected to be in call for them whenever they need but when they decide they “dont have hours” so that your store director can bonus. you’re thrown to the wolves with no regard of how you’ll get by

Viewing 9226 - 9228 of 9,622 Reviews

Glassdoor has 12,241 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.