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      Sephora

      Engaged Employer

      Sephora reviews

      3.7

      65% would recommend to a friend

      (9,619 total reviews)
      avatar

      Guillaume Motte

      81% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Sephora has an employee rating of 3.7 out of 5 stars, based on 9,619 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      10K reviews
      2.0
      Feb 4, 2025

      Toxic and abusive environment at the top

      Store development
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free product, none of which has to do with Store Development at all.

      Cons

      Constant fire drills with massively overworked teams, where leaders do not care about employees well being. Leadership operates in a clique, while being verbally abusive, bullying, whispering degrading petty comments and making fun of those they don't like even if those people do a great job. Not to mention the snide reactions to team members and constant responses that are intended to make a person feel like they are an idiot. The leadership's motto is to fire people or work them out, instead of coaching or mentoring, because leadership doesn't know the first thing about real leadership, nor about the real work or expertise their teams actually do.

      3.0
      Dec 7, 2023

      Its okay

      Beauty advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      You do get ‘product training’ / gratis and brand reps are sometimes nice & gives you not only training on the brand but also products to take home. Coworkers are sometimes sweet and caring.

      Cons

      - hours get cut out of nowhere because the DM says so - unreliable especially when you have bills or kids. - no benefits unless you’re partial part-time or full time and for full time you have to be part of management. - Rude and inconsistent management - changes in management. 3 years 3 different managers. - ASM & SM will be watching you like a hawk for any reason but lets other do whatever they want - favoritism is shown especially if youre easily manipulated and/or put your head down and listen to them but if you dont you dont get hours, treated poorly and retaliate. - if you get a second job and you let them know, they will still schedule you on days you cannot work even if you changed your availability. - Never get holidays off but upper management does. - rarely any chances to grow within the company

      1.0
      May 20, 2023

      Worst recruitment process, dont value people's time

      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      Talk a good game, but its a junky old retail company desperately trying to look cool and tech savvy.

      Cons

      Recruitment process is the worst compared to any other company their size. Zero feedback after you've carved every ounce of time for their endless panel interviews. Most of the leaders have grown from within, the Technology organization is a joke. Most VPs would be slightly over entry level Developers at best at bay area companies. Panelists highly unprofessional by showing up late. One panelist kept going on his endless saga of internal politics about the CTO organization. My best advise avoid unless you are desperate.

      Viewing 235 - 237 of 9,619 Reviews
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      ReviewsSephora reviews

      Glassdoor has 12,237 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.