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Serco Group

Engaged Employer

Serco Group reviews

3.2

51% would recommend to a friend

(4,066 total reviews)
avatar

Anthony Kirby

61% approve of CEO

45% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Work/Life balance

3.1

Culture & values

3.0

Career opportunities

2.9

Compensation and benefits

2.8

Senior management

Serco Group has an employee rating of 3.2 out of 5 stars, based on 4,066 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Serco Group employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Reviews by job title

4K reviews
3.0
Feb 23, 2013

too top heavy

Marketing
Recommend
CEO approval
Business Outlook

Pros

lots of career opportunities and options to move across the country or even to move to a new on

Cons

nepotism, favoritism, pay isn't equal, too top heavy, very fragmented as a company, everyone complains about the pay.

1.0
Feb 23, 2013

Terrible place to work for disabled, female, minorities and if you're innovative, watch your back.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits package is good, but don't expect to use it.

Cons

Middle Management is not selected based on KSAs, Sr. Leadership is stuck in the 1950's culture. Zero collaboration, No communication, No Training for Field Employees on roll out strategy, Feeding Counselors to the wolves and encouraging hostile team environments.

1.0
Feb 13, 2013

Shameful Management and Lack of Professionalism

Military personnel specialist
Recommend
CEO approval
Business Outlook

Pros

Direct Deposit, Health Insurance, Dental Insurance, Short Term Disability, 401 K, and Educational Reimbursment of up to $5650 per year.

Cons

Gross mismanagement, hiring and promotion of unqualified people that are well liked by the Project Manager (child of a retired military friend), contract violations such as demanding work to be completed outside of work hours, retaliation of complaints for labor violations. One of my co-workers lost a baby and I overheard the Project Manager make a joke that he was going to give them a hard time "no baby no maternity leave". Just sick.

Viewing 3874 - 3876 of 4,066 Reviews
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Glassdoor has 4,636 Serco Group reviews submitted anonymously by Serco Group employees. Read employee reviews and ratings on Glassdoor to decide if Serco Group is right for you.