Serco Group reviews

3.2

51% would recommend to a friend

(4,067 total reviews)
avatar

Anthony Kirby

61% approve of CEO

45% positive business outlook

Serco Group has an employee rating of 3.2 out of 5 stars, based on 4,067 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Serco Group employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

4K reviews
3.0
Mar 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Staff are extremely friendly and the flat structure eliminates any sense of negative hierarchy within the business. The Managing Director is highly visible, knows every employee by name and makes every effort to be as transparent as possible within the business. The working environment is flexible due to numerous sites available within London and home working is available to all members of staff.

Cons

Constant internal changes inhibit the organisation's ability to grow effectively. You can spend time planning for future activities only for the situation to change taking you back to square one. While you might expect this every so often, monthly changes make it difficult to move forward. Teams, while friendly, too often work in silo from each other restricting the company's ability to share information and work with a common purpose. The term, 'herding cats' springs to mind and that's just the senior managers. The desire to constantly hit financial targets inhibits business development in terms of active selling and adequate promotional activity.

2.0
Mar 1, 2014

No Learnings

Recommend
CEO approval
Business Outlook

Pros

1. Well established company more then 25 years. 2. Strong presence of UK public sector. 3. Fast growing in terms of revenue and manpower.

Cons

1. Management is not supportive. 2. Politics in ratings and promotions. 3. Low/No hikes. You never know what you gonna get. 4. No enhancement in technical knowledge as technical skills are not used at all. 5. Not good for freshers as they lose their interest in work and knowledge they learnt. 6. No transparency about growth, opportunities and company policies as they are always hidden. 7. Bad impression because of the projects which serco is holding in india. 8. Cannot take long leaves and its totally depends upon HR. 9. No cash allowance for unused annual leaves. 10. Management is not easily accessible/approachable. 11. No internal job shifting(IJS) and onsite opportunity provided. 12. Many things happens within the company but you never get to know about them. Coz management is poor in communication.

Viewing 3949 - 3951 of 4,067 Reviews

Glassdoor has 4,637 Serco Group reviews submitted anonymously by Serco Group employees. Read employee reviews and ratings on Glassdoor to decide if Serco Group is right for you.