Serco Group reviews

The immediate supervisor doesn't take a stand on issue that effect local workers. The centralized management environment stifles innovation and motivation. The corporate atmosphere that foster growth and development doesn't make it to down to immediate supervisor. I've actually been told by my supervisor that he wouldn't allow me to take a course that may put me in position for a better job. Apparently, he doesn't check the corporate newsletters and online portal that lists thoes that obtain additional certifications and designations. It would be great if actual training took place in additon to the database slideshows. My work with clients happens in person and I believe the training should fit what we actually do everyday. This is another example of how the centralized management impedes productivity.

1. Management style is crabs in a basket; 2. Management (most) lack professionalism and lack elementary people skills 3. Those who do the work are often not rewarded, while those who slack are promoted 4. No incentive for growth; one hits the glass ceiling within one year 5. Managers micro-manage 6. Low work morale 7. Project managers are not qualified and have no clue how to manage a project 8. 98% of the benefits suck and are reduced every year but there is little pay increase 9. Unethical policies and employees run rampant but the company presents different view to it's client 10. Employees are not rewarded/acknowledged for going above and beyond