Serco Group reviews

3.2

51% would recommend to a friend

(4,060 total reviews)
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Anthony Kirby

61% approve of CEO

45% positive business outlook

Serco Group has an employee rating of 3.2 out of 5 stars, based on 4,060 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Serco Group employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

4K reviews
1.0
Mar 30, 2015
Recommend
CEO approval
Business Outlook

Pros

The pros are you meet some great Co workers

Cons

High benefits no vacation for a year no raises unless the cost of living rises no human interaction rude supervisors favoritism

1.0
May 13, 2014

Felt like a prison

Recommend
CEO approval
Business Outlook

Pros

Good pay and great co-workers

Cons

You are controlled, you can not get out of your seat, you have to stay even if there is no work, you can not read, you can not play a game, you can not exercise. You have to obey your supervisor's every command. You can not think for yourself.

3.0
Apr 6, 2013
Recommend
CEO approval
Business Outlook

Pros

Good working environment, meaningful mission and a team that is more like a family. At the end of the day you feel that you made a difference is someone's life, helping them start a new chapter and discover more opportunities.

Cons

The pay is extremely low for a job that requires a master's degree, most of the counselors in the office can get jobs that pay AT LEAST double what they are getting right now, but they either love what they are doing and passionate about helping others, or stuck in this area geographically due to family reasons...

Viewing 13 - 15 of 4,060 Reviews

Glassdoor has 4,630 Serco Group reviews submitted anonymously by Serco Group employees. Read employee reviews and ratings on Glassdoor to decide if Serco Group is right for you.