Serco Group reviews

3.2

51% would recommend to a friend

(4,064 total reviews)
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Anthony Kirby

61% approve of CEO

45% positive business outlook

Serco Group has an employee rating of 3.2 out of 5 stars, based on 4,064 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Serco Group employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

4K reviews
1.0
Aug 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay was ok but not worth it

Cons

Coorperate culture, no accountability for employee behavior. Could not discpline poor behavior without 3 levels up approval from managers that were no on location. Poorly written contracts that benifited customers and punished the workers of the contract

2.0
Aug 8, 2025
Recommend
CEO approval
Business Outlook

Pros

The pay was really good and onboarding was smooth

Cons

crash course training for 3 days then was on your own. Crabs in a barrel mindset amongst team members and management was non-existent

Viewing 163 - 165 of 4,064 Reviews

Glassdoor has 4,634 Serco Group reviews submitted anonymously by Serco Group employees. Read employee reviews and ratings on Glassdoor to decide if Serco Group is right for you.