Serco Group reviews

3.2

51% would recommend to a friend

(4,066 total reviews)
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Anthony Kirby

61% approve of CEO

45% positive business outlook

Serco Group has an employee rating of 3.2 out of 5 stars, based on 4,066 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Serco Group employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

4K reviews
1.0
Aug 4, 2025

Avoid

Recommend
CEO approval
Business Outlook

Pros

Flexible hours and shift swapping and independent work, made great friends.

Cons

Untrained Team Leaders with no personnel skills, extremely poor pay, pay rate is undermined by job description reality, back stabbing club in management, petty nit picking issues.

5.0
Aug 4, 2025

Good place

Recommend
CEO approval
Business Outlook

Pros

Organized Developing Established Good admin

Cons

Some nationalities in the middle management sometimes try to be biased

4.0
Aug 3, 2025

Fine part-time job

Recommend
CEO approval
Business Outlook

Pros

Plenty of shifts available to pick up

Cons

Management can sometimes not listen to staff

Viewing 205 - 207 of 4,066 Reviews

Glassdoor has 4,636 Serco Group reviews submitted anonymously by Serco Group employees. Read employee reviews and ratings on Glassdoor to decide if Serco Group is right for you.