Serco Group reviews

3.2

51% would recommend to a friend

(4,067 total reviews)
avatar

Anthony Kirby

61% approve of CEO

45% positive business outlook

Serco Group has an employee rating of 3.2 out of 5 stars, based on 4,067 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Serco Group employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

4K reviews
1.0
May 20, 2015

Career Counselor

Recommend
CEO approval
Business Outlook

Pros

Working with soldiers and helping them transition out of the Army

Cons

understaffed and over worked high turn over rate of employees yet the training is 2 months long the company only cares about the numbers and no the soldiers/clients It's all about how fast you can get a soldier through the program even though they may be homeless or unemployed Each counselor has a caseload of 300-500 clients and working lunchs are considered normal your schedule becomes booked completely for months out and there is no overtime company doesn't care about family or holidays. You're required to work on chrismas eve, the day after christmas, the day after thanksgiving, and new years eve. If you don't want to work then you need to take vacation time but you only get 10 days of vacation time per year.

2.0
Apr 14, 2015

ACAP Counselor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Job is flexible, great working with soldiers; Benefits are good; Great schedule

Cons

No room for advancement; Pay is low; Good workers are not appreciative; issues with problematic employees are not addressed;

2.0
Apr 7, 2015

There is no career path if you do not belong to a clique.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I can't think of any.

Cons

There's so much politicking and favouritism openly displayed. Managers tend to be almost stereotyped in evaluating issues.

Viewing 292 - 294 of 4,067 Reviews

Glassdoor has 4,637 Serco Group reviews submitted anonymously by Serco Group employees. Read employee reviews and ratings on Glassdoor to decide if Serco Group is right for you.