Serv-U-Success reviews

3.7

68% would recommend to a friend

(134 total reviews)

Harold Voorhees

74% approve of CEO

65% positive business outlook

Serv-U-Success has an employee rating of 3.7 out of 5 stars, based on 134 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Serv-U-Success employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

134 reviews
3.0
Dec 4, 2020

Mixed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great hours. If you can travel a bit you will have more hours than you can possibly work.

Cons

No clear direction as to the amount of work that is required of you on your shift. No clear rules or guidelines othan than a handbook that only covers the basics and hasn't been updated since 2017. Suffers greatly from nepotism. Often the best person for a position sn't selected because of this. Advancement seems to be based on how long you are there not how well you do the work. Human Resources are borderline professional and are not unbiased when doing investigations. Management and Human Resources at times request you to do things that are borderline racist or sexist, and would be considered a form of segregation. When not on the clock you are expected to answer their emails, calls and texts, sometimes up to 70 or 80 times a day.

3.0
Oct 5, 2020
Recommend
CEO approval
Business Outlook

Pros

Hours. The store manager can usually be off work by 2:30 every day. The pay is very nice and lots of chances for bonuses and incentives.

Cons

Incredible amounts of work with limited assistance. Reliance on on-demand labor or temp help rather than dedicated part-time employees. Major focus on displays rather than ensuring the team has the help they need for working through stock. Labor hours are based on cases being sold rather than the hundreds of cases that come in to be worked every day.

Viewing 79 - 81 of 134 Reviews

Glassdoor has 140 Serv-U-Success reviews submitted anonymously by Serv-U-Success employees. Read employee reviews and ratings on Glassdoor to decide if Serv-U-Success is right for you.