Service Coordination reviews

My overall confidence and pride in this organization continues to deteriorate. Leadership, specifically some Program Managers and VPs, are external hires with very minimal direct experience in the field. The overall attitude of the company since these hires (past 6-8 months), has taken a turn for the worst. Rather than prioritizing the needs of the people supported and finding ways to best support its staff, SCI’s focus has shifted to micromanaging employees and finding ways to retroactively disqualify them for bonuses and incentives. I know I am not alone in this sentiment - an organization I once loved has me seriously contemplating my future.

-Clients can live 40-50 minutes away and still be within your area of responsibility. There isn't any mileage or time reimbursement for these clients. -Some time isn't paid for, i.e. checking and responding to emails. This wouldn't be a huge deal, except you will receive dozens and dozens of company-wide emails that have nothing to do with your role and that you will still have to triage to be sure you aren't missing anything that actually applies to you.