Does Service Coordination pay their employees well?

According to anonymously submitted Glassdoor reviews, Service Coordination employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Service Coordination. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Service Coordination?

68% of Service Coordination employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Service Coordination 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Service Coordination?

Service Coordinator (40) , Supports Planner (15) , Support Planner (8) , Case Manager (6) , Coordinator of Community Services (3) , Vice President (3) , Ccs (2) , Supervising Service Coordinator (2) , Supervisor (2)

What are the pros of working at Service Coordination according to real employee reviews?

"The pay is great and the job is flexible." ((in 15 reviews)); "It’s rewarding, you get to work from home, and the schedule is flexible." ((in 10 reviews)); "Great Benefits" ((in 8 reviews)); "Benefits Bonuses Friendly staff Caring management Good pay" ((in 6 reviews)); "Flexible Schedule" ((in 4 reviews))

What are the cons of working at Service Coordination according to real employee reviews?

"Upper Management is very compassionate to employees." ((in 3 reviews)); "My caseload changed DAILY during my first month which was difficult as a new case manager." ((in 3 reviews))

What are the top reviewed Service Coordination locations?

Baltimore , Frederick , Owings Mills , Catonsville , Columbia , Pikesville , Hagerstown , Chevy Chase , Rockville , Washington , Perry Hall , Sykesville , Germantown , Kissimmee , Green Haven

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Service Coordination

Service Coordination reviews

3.5

68% would recommend to a friend

(129 total reviews)

John Dumas

78% approve of CEO

52% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.3

Senior management

3.3

Career opportunities

Service Coordination has an employee rating of 3.5 out of 5 stars, based on 129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Coordination employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

129 reviews

4.0

May 4, 2025

Putting people first

Service coordinator

Recommend

CEO approval

Business Outlook

Pros

Personal centered Hybrid- work from home but see individuals in person Make your own schedule

Cons

Heavy workload Hard to obtain bonuses and bonuses are small

3.0

Apr 24, 2025

It is what you make it

Support planner

Recommend

CEO approval

Business Outlook

Pros

Working with families to help them understand advocacy and navigate the state system.

Cons

It's beginning to feel like we are being micromanaged for the sake of "streamlining". Unrealistic expectations. Waiting for the state to come up with decisions that affect families.

3.0

Mar 2, 2025

Rewarding work, but very overwhelming

Case manager

Recommend

CEO approval

Business Outlook

Pros

Remote work, supportive community throughout the company

Cons

Constant changes in regulations on the DDA side, causing changes in processes for work being done, Workload can get very overwhelming Deadlines can be difficult to hit depending on client's situation

Viewing 16 - 18 of 129 Reviews

Jobs at Service Coordination

Total Rewards Specialist

Case Manager (Service Coordinator)

Case Manager (Supports Planner)

Case Manager (Service Coordinator)

Case Manager (Supports Planner)

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Service Coordination

Service Coordination reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Putting people first

It is what you make it

Rewarding work, but very overwhelming

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