Is Service Experts a good company to work for as a General Manager?

General Manager professionals working at Service Experts have rated their employer with 4.0 out of 5 stars in 23 Glassdoor reviews. This is a higher than average score with the overall rating of Service Experts employees being 2.7 out of 5 stars. Search open General Manager Jobs at Service Experts now and start preparing for your job interview by browsing frequently asked General Manager interview questions at Service Experts .

Does Service Experts pay General Manager employees well?

General Manager professionals rate their compensation and benefits at Service Experts with 4.5 out of 5 stars based on 23 anonymously submitted employee reviews. This is 43.2% better than the company average rating for salary and benefits. Find out more about General Manager salaries at Service Experts.

How happy are General Manager professionals working at Service Experts?

84% of General Manager employees at Service Experts would recommend their employer to a friend. This rating has decreased by 8% in the past 12 months. General Manager professionals have also rated Service Experts with a 4.4 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.5 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at Service Experts?

Residential Sales Consultant (35) , General Manager (23) , HVAC Service Technician (13) , HVAC Technician (12) , RSC (10) , Sales (10) , Field Service Technician (9) , Service Technician (9) , Customer Service Representative (8) , Sales Representative (8) , Service Tech (7) , Technician (7) , Accountant (5) , Maintenance Technician (5) , Salesman (5)

What are the pros of working at Service Experts according to real employee reviews?

"Pay is good if they are not sending you home because they have "no work"" ((in 31 reviews)); "This is a subsidiary of Lennox so benefits are good and way less expensive then with smaller companies." ((in 26 reviews)); "The people who you will work with are typically great people (except management)." ((in 14 reviews)); "Good training good for someone with no experience to start" ((in 12 reviews)); "Good commission pay." ((in 6 reviews))

What are the cons of working at Service Experts according to real employee reviews?

"Management is poor, ripping off people is what they do best" ((in 22 reviews)); "Long hours and physically demanding" ((in 13 reviews)); "General Managers have essentially no control over their centers and function more like puppets." ((in 9 reviews)); "The local management doesn't care about anyone that works here and neither does the upper management in corporate." ((in 8 reviews)); "late nights and long hours" ((in 6 reviews))

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Service Experts General Manager reviews

4.0

84% would recommend to a friend

(23 total reviews)

Dan Reidy

Not enough data to show CEO approval

84% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.5

Culture & values

4.5

Compensation and benefits

4.4

Work/Life balance

4.4

Career opportunities

4.2

Senior management

General Manager employees have rated Service Experts with 4.0 out of 5 stars, based on 23 company reviews on Glassdoor. This indicates that most General Manager professionals have a good working experience there. Service Experts is rated in line with the average (within 1 standard deviation) by General Manager professionals compared to other employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

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Reviews by job title

23 reviews

3.0

Nov 7, 2018

General Manager

General manager

Recommend

CEO approval

Business Outlook

Pros

The people you work with every day are great.

Cons

Regional team tends to micromanage each center.

1.0

Mar 29, 2018

Look somewhere else

General manager

Recommend

CEO approval

Business Outlook

Pros

They have ok benefits and a great market share in the industry. More or less if you make money you are left alone as long as you are part of the "boys clubs"

Cons

This company will say one thing and do another. They have no problem telling you something to your face and then screwing you over. They say things have changed with new ownership and a new CEO but it is the same old crap. You are treated as a commodity daily and only seen as revenue. No respect or care for their employees. Their turn over is incredibly high. Upper management is weak at best and spends very little time trying to make sure their branches have good management. Managers are paid way under market value and bonuses are a joke. They give you this awesome plan that you can never hit. I would seriously reconsider working for this company. I spent almost 5 years there and in hindsight it got me no where in my career. HR is laughable.

2.0

Jul 11, 2017

General manager

Recommend

CEO approval

Business Outlook

Pros

Great people but times are changing. With the purchase of the company things are starting to go downhill quick. Scott box it was a great leader but his time has come and he is off into the sunset. This makes room for the company to get much younger much smarter people involved.

Cons

All the key personnel with talent is jumping ship. It feels like a doomsday situation at the company everybody is afraid for their jobs nobody makes decisions it's a sinking ship

Viewing 13 - 15 of 23 Reviews

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Service Experts General Manager reviews

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