Does Service Experts pay their employees well?

According to anonymously submitted Glassdoor reviews, Service Experts employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Service Experts. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Service Experts?

25% of Service Experts employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Service Experts 2.4 out of 5 for work life balance, 2.2 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Service Experts?

Residential Sales Consultant (35) , General Manager (23) , HVAC Service Technician (13) , HVAC Technician (12) , RSC (10) , Sales (10) , Field Service Technician (9) , Service Technician (9) , Customer Service Representative (8) , Sales Representative (8) , Service Tech (7) , Technician (7) , Accountant (5) , Maintenance Technician (5) , Salesman (5)

What are the pros of working at Service Experts according to real employee reviews?

"good pay if you don't mind being pushy and selling a lot of units and IAQ upgrades." ((in 32 reviews)); "This is a subsidiary of Lennox so benefits are good and way less expensive then with smaller companies." ((in 26 reviews)); "The people who you will work with are typically great people (except management)." ((in 13 reviews)); "good work experience and training" ((in 11 reviews)); "when you're working you can make good money." ((in 11 reviews))

What are the cons of working at Service Experts according to real employee reviews?

"Management is poor, ripping off people is what they do best" ((in 21 reviews)); "Long hours and physically demanding" ((in 12 reviews)); "General Managers have essentially no control over their centers and function more like puppets." ((in 9 reviews)); "There in no work life balance." ((in 7 reviews)); "The local management doesn't care about anyone that works here and neither does the upper management in corporate." ((in 7 reviews))

What are employees saying about Service Experts layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Service Experts layoffs and their outlook for job security at Service Experts in 2026.

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Service Experts

Service Experts reviews

2.5

25% would recommend to a friend

(386 total reviews)

Dan Reidy

18% approve of CEO

32% positive business outlook

Ratings by category

2.8

Compensation and benefits

2.7

Diversity & inclusion

2.5

Career opportunities

2.4

Work/Life balance

2.3

Senior management

2.2

Culture & values

Service Experts has an employee rating of 2.5 out of 5 stars, based on 386 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Service Experts employee rating is 32% below average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

386 reviews

2.0

Sep 23, 2013

Just like riding a roller coaster. Up and down.

Salesman

Recommend

CEO approval

Business Outlook

Pros

The people who you will work with are typically great people (except management). You will get very close to each other, in some cases knowing as much about their families as they will of yours. Great moral support because of that.

Cons

No loyalty to long time employees or long time customers. They treat all customers one way: with dollar signs pinned to their forehead. Would rather just sell a new system no matter what the age of the equipment rather than do what is right for the customer. New management has no reality of how big of a mess this company is in, and refuses to tell the truth to the employees of how truly bad it is. Upper management believes that hiring new people who have no back round in HVAC is the way to do business, especially in management roles.

3.0

Aug 11, 2013

Ok company to work for but cut throat--

Service tech

Recommend

CEO approval

Business Outlook

Pros

Decent pay, commissions to sell indoor air quality products and furnaces and air conditioners, some room for advancement, they do a good job with raises when you do good work, benefits are competitive

Cons

Cut throat for employees and customers, to pushy about quotas when your a technician, not a salesmen, to much red tape, nothing is ever good enough, not a lot of free time with being on call and running maintenance calls until late, unethical sales tactics

3.0

Jan 28, 2013

Ok place to work but full of micromanagers!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Comparable benefits Great for entry level accounting experience Great full cycle accounting experience

Cons

Pay not that great No such thing as confidentiality Very crammed deadline driven environment

Viewing 352 - 354 of 386 Reviews

Jobs at Service Experts

Electrician Apprentice

Warehouse Associate I

Warehouse Associate I