Does Service Experts pay their employees well?

According to anonymously submitted Glassdoor reviews, Service Experts employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Service Experts. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Service Experts?

33% of Service Experts employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Service Experts 2.5 out of 5 for work life balance, 2.5 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Service Experts?

Residential Sales Consultant (35) , General Manager (23) , HVAC Service Technician (13) , HVAC Technician (12) , RSC (10) , Sales (10) , Field Service Technician (9) , Service Technician (9) , Customer Service Representative (8) , Sales Representative (8) , Service Tech (7) , Technician (7) , Accountant (5) , Maintenance Technician (5) , Salesman (5)

What are the pros of working at Service Experts according to real employee reviews?

"Pay is good if they are not sending you home because they have "no work"" ((in 35 reviews)); "This is a subsidiary of Lennox so benefits are good and way less expensive then with smaller companies." ((in 28 reviews)); "Great training and Seca is a great" ((in 15 reviews)); "The people who you will work with are typically great people (except management)." ((in 11 reviews)); "You can make good money" ((in 9 reviews))

What are the cons of working at Service Experts according to real employee reviews?

"Management is poor, ripping off people is what they do best" ((in 22 reviews)); "Long hours and physically demanding" ((in 11 reviews)); "General Managers have essentially no control over their centers and function more like puppets." ((in 9 reviews)); "The local management doesn't care about anyone that works here and neither does the upper management in corporate." ((in 8 reviews)); "late nights and long hours" ((in 5 reviews))

What are employees saying about Service Experts layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Service Experts layoffs and their outlook for job security at Service Experts in 2026.

What are the top reviewed Service Experts locations?

Richardson , Dallas , Plano , Denver , West Palm Beach , Raleigh , Austin , Overland Park , Wheeling , Concord , Atlanta , Boise , Oklahoma City , Houston , San Antonio , Fort Wayne , Indianapolis , Birmingham , Ogden , Springville , Saint Charles , Memphis , Nashville , Cincinnati , Dayton , Rochester , Longmont , Fort Myers , Jacksonville , Charleston

Service Experts reviews

2.7

33% would recommend to a friend

(133 total reviews)

Dan Reidy

23% approve of CEO

37% positive business outlook

Ratings by demographic groups

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Reviews by job title

133 reviews

Reviews about "Compensation"

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3.0

Aug 9, 2018

Down time is bad

Installation technician

Recommend

CEO approval

Business Outlook

Pros

Good fun place to work. Good people, pay and benifits

Cons

Off seasons are unbearable with no pay for 4-6 months out of the year

1.0

Jun 12, 2018

A company that takes, takes, takes, but is not willing to give or compensate.

Installer

Recommend

CEO approval

Business Outlook

Pros

You can be yourself, If you take vacation it's usually granted, only slow months are March and April and even then you'll be generally busy.

Cons

Overworked (12+ hr days 6 days a week), Understaffed, Poor pay, Lack of teamwork between departments, and those departments try to make the other look bad to hide their flaws. Lots of finger pointing and some very cancerous people in sales and service. Lack of incentives, compensation to Installers.

3.0

Jun 7, 2018

High pressure sales has taken precedence over good customer service

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The work environment was pleasant and everyone is friendly. Spiffs and bonuses are nice. Ability to work overtime for the national call center is helpful.

Cons

They pay office staff as little as possible, and instead of offering decent yearly raises they just tell you to sell more. If I wanted to rely on my ability to make sales to make more money, I’d be a salesperson. They drive customers away with the new approach they’re taking to selling things. There’s little to no room for advancement in the local centers.

Viewing 115 - 117 of 133 Reviews

Jobs at Service Experts

Customer Service Representative I

Customer Service Represntative II

Customer Service Representative II

Customer Service Representative II

Customer Service Representative II

Service Experts

Service Experts reviews

Company ratings over time

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Reviews by job title

Reviews about "Compensation"

Down time is bad

A company that takes, takes, takes, but is not willing to give or compensate.

High pressure sales has taken precedence over good customer service

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