Service Experts reviews

2.7

33% would recommend to a friend

(386 total reviews)
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Dan Reidy

23% approve of CEO

37% positive business outlook

Service Experts has an employee rating of 2.7 out of 5 stars, based on 386 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Service Experts employee rating is 27% below average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

386 reviews
2.0
Jul 5, 2021

good only for green guys

Recommend
CEO approval
Business Outlook

Pros

Good coworkers, very friendly good office location

Cons

Long hours driving,one call in chicago another in elgin,one hour driving minimum.Very poor logistics and dispatch communication,poor relationship with customers, and sell sell sell

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Service Experts Response
4y
We're sorry to see you go. Your feedback is valuable in helping up improve our dispatching processes. We appreciate your time and effort with Service Experts.
1.0
Jun 22, 2021

Be careful

Recommend
CEO approval
Business Outlook

Pros

Our center was great. Loved my coworkers and managers.

Cons

So much to say. Here’s a list! First, there is a reason all of the centers across the US are hiring. No one wants to work here. You will get paid way less than you deserve. Terrible hours. Evenings, weekends, and holidays. Advantage is being pushed way too much. New customers are considered new money and they are treated as such. If you’re on the phone, be prepared to sell agreements. They listen to phone calls and you’ll get popped. I had been dispatching for ten years, and they micromanaged me out the door. It was not worth my energy anymore. The techs are dropping like flies, so good luck even dispatching, or scheduling or anything. Without employees, it’s hard to get the work done. This place will be overrun by warranty and “free” service calls in the future.

Viewing 223 - 225 of 386 Reviews

Glassdoor has 399 Service Experts reviews submitted anonymously by Service Experts employees. Read employee reviews and ratings on Glassdoor to decide if Service Experts is right for you.