Service Experts reviews

2.7

33% would recommend to a friend

(89 total reviews)
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Dan Reidy

23% approve of CEO

37% positive business outlook

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89 reviews

Reviews about "Management"

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1.0
Jul 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Good health insurance and ok 401k match through Fidelity.

Cons

Lied to me about hours I would be working a d how often I woul be on call (4 weeks/7 days a week is not something I would have agreed to). Management drags heals approving commissions. They say you get paid every Friday but they don't tell you is that every commission can take 2-3 weeks to be approved and paid out not to mention it gets denied all the time due to horrible software that doesn't communicate. They have cameras in the work vehicles and car settings that constantly go off for the dumbest things and constantly threaten to fire you if it continues to happen. We had someone fall through the ceiling and they sent their head of "safety" out to us. All he really did was lecture us and do a liability check. Very obvious he had 0 actual concern for our well being. Just a corporate schill company. Required us to sell equipment at 3-4k higher than our competitors even though we did nothing different from them. They would punish us if we discounted it to match them too. So, we lost many sales. Commission average was always around 5% and I sold the most of the highest tier equipment.

2.0
Jul 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Got to meet new people everyday while getting to use a company car. Was also great getting to work with technicians and learning some of the ins and outs of HVAC.

Cons

Poor management with obvious favoritism, making it hard to prove yourself. Also was a commission only position, so when one person was given all the leads it made it that much harder. Continual revolving door of management and coworkers, making it hard to build real bonds.

1.0
Jun 23, 2023
Recommend
CEO approval
Business Outlook

Pros

None to speak of at the moment…

Cons

In my opinion incompetence seems to be a reoccurring theme at this place… Management does not know what they are doing and don’t seem to care about the business… Upper management thinks it’s ok to steal from there workers by lowering there pay but at the same time raising prices on home owners/ customers.. Meetings are on Tuesdays and every Tuesday you have to fear that pay is being lowered yet again… They have people who can’t plumb in semi- management positions I guess that’s what you can call it… I would steer clear of this burning sinking ship… Mayday mayday ship is going down and all key workers are leaving because they know there true worth…

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