Service Express Raleigh reviews

4.5

45% would recommend to a friend

(2 total reviews)
avatar

Ron Alvesteffer

100% approve of CEO

45% positive business outlook

Reviews by job title

2 reviews
4.0
Feb 20, 2020
Recommend
CEO approval
Business Outlook

Pros

Culture in HQ seems to be very positive, but if you are outside sales, the culture diminishes pretty fast. They have a niche market and many of the service member's provide excellent service to customers.

Cons

The industry is evolving quickly and many customer's are moving to the cloud. With on premise hardware decreasing, this will continue to make the market more competitive and a race to the bottom in pricing. While SEI has a great model with W-2 engineers, this can be a negative tradeoff as they are more expensive than most competitors when essentially providing the same service. They were also recently bought by a new PE firm, which has already negatively impacted quotas with a 40-60% increase and little room to make good commissions unless you absolutely crush your number. They also promote people into Sales Management based on performance, which is not a great practice as you get manager's with sales success, but no idea on how to be productive leader's.

5.0
May 28, 2019
Recommend
CEO approval
Business Outlook

Pros

The company really does strive to build a fun, hard working, motivated employee base. They allow you to take care of customers and fix issues. They push you to strive to be better with goals you set for yourself and they help you achieve. They always make sure you know where you stand and take the time to get to know you. They truly care about their employees and want to see them succeed. From day one, they push you to be a part of the team and really be a part of the culture they have. They want you to feel accepted and happy. Great company with decent benefits. I would highly recommend to anyone thinking of applying here to do so. You will not be disappointed if you get hired.

Cons

Still a smaller company that is growing. Benefits could be better, but they try their best for the size of the company. The interview process is rigorous and long, but it does weed out people who do not want to be a part of the culture.

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