employer cover photo
employer logo
employer logo

ServiceChannel

Is this your company?

ServiceChannel reviews

3.9

76% would recommend to a friend

(2 total reviews)

Tom Buiocchi

88% approve of CEO

68% positive business outlook

Reviews by job title

2 reviews

Reviews about ""

Return to all reviews
2.0
Mar 21, 2021
Recommend
CEO approval
Business Outlook

Pros

-Product is top of the industry. -Customer Success/Support teams are world class...leadership is awesome, and teams really enjoy working with each other. -Benefits are amazing. -Pay is top of the industry as well.

Cons

-Sales leadership is a disaster. (Doesn't help that it changes every year or so) -Turnover rate is insanely high in marketing/sales. (New leadership brings in their own guys, with 0 facilities experience/overall sales acumen) -Marketing team is understaffed, overworked, and under-appreciated. -Executive leadership have their favorites...which leads to severe paranoia among everyone else. (Never know when the axe could come) -Reputation in the industry has taken a major hit over the last year or so. Competitors know leadership is in flux, and are taking advantage. -0 DIVERSITY....sales team is all white dudes, who all are "tech sales bros".

1.0
May 7, 2018

Not a Good Place to Work and Grow

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co-workers here are pretty great, everyone in my department seems more than willing to help anyone who needs it. Pay isn't great, but the standard benefits offered seem to make up for it in a small way. Work/Life balance is OK, which keeps people here longer than they want to be.

Cons

-NO PAY INCREASES -Lacks career growth opportunities, mentorship, or recognition -Does not hire/promote from within- must know a VP or above to get anywhere -Point the finger culture -Current ‘Leadership’ has no clue how to motivate their employees -Current 'Leadership' out of touch with product -Constantly changing direction -No diversity in leadership- just look at the leadership page. -Does Not care about customers

Glassdoor has 127 ServiceChannel reviews submitted anonymously by ServiceChannel employees. Read employee reviews and ratings on Glassdoor to decide if ServiceChannel is right for you.