Does ServiceMaster Brands pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceMaster Brands employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at ServiceMaster Brands. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at ServiceMaster Brands?

43% of ServiceMaster Brands employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceMaster Brands 2.9 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at ServiceMaster Brands?

Project Manager (18) , Cleaner (12) , Janitor (12) , Technician (12) , Director (11) , Manager (11) , Customer Service Representative (9) , Operations Manager (9) , Supervisor (8) , Financial Analyst (7) , Intern (7) , Janitor/Cleaner (7) , Recruiter (7) , Administrative Assistant (6) , Estimator (6)

What are the pros of working at ServiceMaster Brands according to real employee reviews?

"It's a fun experience and you meet great people" ((in 72 reviews)); "Good pay and learned a decent bit." ((in 34 reviews)); "Pay was pretty decent and benefits were good." ((in 26 reviews)); "Great work life balance" ((in 18 reviews)); "Great culture and entertainment" ((in 18 reviews))

What are the cons of working at ServiceMaster Brands according to real employee reviews?

"Poor management will drive you away" ((in 28 reviews)); "Long hours and on call shifts" ((in 24 reviews)); "leadership is poor and co" ((in 14 reviews)); "In my opinion, formal training and development never actually came, or the position for me." ((in 8 reviews)); "KLPZ, micro management, favoritism, lack of leadership, lack of integrity, low pay, long hours, outside sales turned into a telemarketing position, dead end position, finger pointing, constant turnover, 80% of time reading scripts and making bogus phone calls for manager's reports and 20% of the time to meet with customers and make sales and money." ((in 6 reviews))

What are employees saying about ServiceMaster Brands layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceMaster Brands layoffs and their outlook for job security at ServiceMaster Brands in 2026.

What are the top reviewed ServiceMaster Brands locations?

Memphis , Atlanta , Portland , Rome , Newark , Kalamazoo , Concord , Chicago , Raleigh , Cordova , Seattle , Tacoma , Tampa , Charleston , Maple Grove , Kansas City , Saint Louis , La Crosse , Wilmington , Dallas , Houston , Southaven , Nashville , Indianapolis , Mentor , Columbus , San Bernardino , North Highlands , Santa Barbara , Bend

ServiceMaster Brands reviews

3.1

43% would recommend to a friend

(641 total reviews)

Jon Nobis

1% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ServiceMaster Brands has an employee rating of 3.1 out of 5 stars, based on 641 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceMaster Brands employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

641 reviews

3.0

Apr 13, 2015

Fire Tech

Fire technician

Recommend

CEO approval

Business Outlook

Pros

Great benefits for yourself, very family oriented, really great cleaning products, great staff members, free coffee, full-time employment, set schedule; Monday thru Friday with weekends off. Overtime opportunities. (Time and a half). Free used boxes, great for moving.

Cons

Low wages, most of the staff only speaks Spanish, takes a long time to get a pay increase, benefits for one dependent cost around $500 a month, there is no training in place, you just learn as you, getting reprimanded for you mistakes, each person does things "their way" and it gets frustrating because there's no real way of doing anything. they run out of work at times and newer employees will be asked to stay home for (sometimes) long periods of time.

3.0

Apr 7, 2015

One of Memphis' better companies

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Many good people, but in pockets. Company is in a number of very lucrative market segments (e.g. commercial pest control).

Cons

Politics are pretty thick. They have continued to thin out staff pre- and post-IPO and that is putting a tremendous burden on the "survivors". Some leadership plays favorites.

2.0

Mar 23, 2015

Careful What you wish for...and who you are talking to about it!

Senior leadership

Recommend

CEO approval

Business Outlook

Pros

The idea of a culture that Values People, makes things easy for their customers and places great emphasis on "Gold Level" players is very refreshing, however it is merely fluff and BS from the CEO who likens himself to a motivational speaker more than a true CEO. The reality is that you are told you are loved, taught to overcome your barriers on their terms and hypnotized or "NLP'd" into conditioning that always favors the vision of the CEO.

Cons

Once you are in the "Inner" circle, you quickly understand that the 80 hour weeks are mandatory, the culture is not for you, it is the poster child for which they build recruiting for mid level and frontline employees. They do good things for some of their employees and then parade those employees out for whatever investors or clients that show up. Its all a game. Set up for the CEO to take MASSIVE compensation while denying basic equipment and technology that the front line needs to do their jobs. Cameras everywhere, and they do Spy constantly, so beware of every conversation you have...unless they make a mistake, then somehow those video surveillance tapes mysteriously disappear. Also - think twice about joining an organization whose sole goal is to break ties with their namesake brand over the coming year...There is massive chaos in the leadership ranks and this is an extremely "High Risk" venture without proper leadership at the front side. They are motivated by one thing only...$$$$$

Viewing 508 - 510 of 641 Reviews

Jobs at ServiceMaster Brands

Janitor, Single Location

Custodian Toms River NJ