Does ServiceNet pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNet employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at ServiceNet. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at ServiceNet?

37% of ServiceNet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNet 3.0 out of 5 for work life balance, 2.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ServiceNet?

Residential Counselor (19) , Counselor (3) , Program Manager (3) , Administrative (2) , Administrative Assistant (2) , Clinician (2) , Front Desk Receptionist (2) , Mental Health Clinician (2) , Mental Health Counselor (2) , Outreach Counselor (2) , Program Director (2) , Residential Mental Health Counselor (2) , Senior Counselor (2) , Senior Residential Counselor (2) , Social Worker (2)

What are the pros of working at ServiceNet according to real employee reviews?

"Good benefits for most employees" ((in 15 reviews)); "Worked with some really great people overall" ((in 6 reviews)); "Great coworkers and wonderful people" ((in 5 reviews)); "Flexible hours and enjoy working with the participants." ((in 5 reviews)); "My PD is the best supervisor I will ever have" ((in 5 reviews))

What are the cons of working at ServiceNet according to real employee reviews?

"Low pay for chaotic environment" ((in 16 reviews)); "Management is terrible, from the top down." ((in 6 reviews)); "Modest to low salaries." ((in 4 reviews)); "No work life balance on call 24" ((in 3 reviews)); "not very good upper management." ((in 3 reviews))

What are the top reviewed ServiceNet locations?

Northampton , Springfield , Amherst , Easthampton , Greenfield , Hadley , Orange , Sunderland , Ware , Dartmouth , Belchertown , Holyoke , South Hadley , Whately

ServiceNet reviews about "benefit"

38% positive business outlook

Ratings by category

3.0

Work/Life balance

2.9

Diversity & inclusion

2.9

Career opportunities

2.5

Culture & values

2.5

Compensation and benefits

2.1

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

26 reviews

5.0

Nov 7, 2025

Non Profit

Computer technician

Recommend

CEO approval

Business Outlook

Pros

Benefits and work life balance

Cons

Low pay for chaotic environment

3.0

Jan 30, 2024

Great

Program manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits, rewarding work, great clients

Cons

Not enough money for the work load

5.0

Feb 9, 2023

Staff are dedicated and amazing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

ServiceNet has so many amazing staff with really diverse backgrounds and experiences. I also really appreciate the benefits and flexibility, and I've never worked anywhere that was so dedicated to helping people grow professionally.

Cons

Like everywhere else right now, staffing in certain areas is challenging.

3.0

Feb 21, 2021

Love it

Relief counselor

Recommend

CEO approval

Business Outlook

Pros

They have very flexible hours.

Cons

Very low pay compensation and benefits

5.0

Apr 5, 2022

Great work culture and benefits

Residential counselor

Recommend

CEO approval

Business Outlook

Pros

Love the healthy work environment. Lots of time off. Affordable health insurance. Room for advancement

Cons

The only thing I can say is we get out schedules last minute but I gave a regular schedule that rarely changes so its ok

2.0

Mar 7, 2022

Look somewhere else with better pay/better run office.

Client services specialist

Recommend

CEO approval

Business Outlook

Pros

Good benefits, good coworkers, multiple locations depending on where you live.

Cons

Poor pay, way too stressful due to incompetent doctors who barely know how to use technology. Overworked and under appreciated.

4.0

Nov 17, 2023

Great benefits

Program director

Recommend

CEO approval

Business Outlook

Pros

Good work environment, great co-workers

Cons

Short staffed lots of openings

1.0

Jul 2, 2023

ServiceNet

Senior residential counselor

Recommend

CEO approval

Business Outlook

Pros

Good benefits for most employees

Cons

Very poor management and oversight

3.0

Aug 14, 2023

Great Job, Poor Compensation

Outreach counselor

Recommend

CEO approval

Business Outlook

Pros

It’s a challenging job but very rewarding. Benefits are good as well.

Cons

The low pay isn’t enough to keep counselors around for too long.

3.0

Jul 9, 2023

Leadership with Bully Mentality

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Clinicians, Nursing staff, IT are a wonderful Team of people, working together to provide needed mental health services for the community. Great benefits help compensate for low wages.

Cons

Upper-Admin utilize a condescending approach with lower-level staff, often engaging in bullying. Mid-level supervisors seek approval of their superior (imagine Regina George and the Mean Girls). Admin took pride in referring to herself as The Wicked Witch and Supervisors as her Flying Monkeys. Middle School vibes and honestly quite toxic feeling.

Viewing 1 - 3 of 26 Reviews

Jobs at ServiceNet

Personal Support Specialist

Substance Use Recovery Support Staff

Facilities Maintenance

Mental Health Outreach Counselor

Direct Care Professional

ServiceNet

ServiceNet reviews about "benefit"

Ratings by category

Ratings by demographic groups

Reviews by job title

Non Profit

Great

Staff are dedicated and amazing

Love it

Great work culture and benefits

Look somewhere else with better pay/better run office.

Great benefits

ServiceNet

Great Job, Poor Compensation

Leadership with Bully Mentality

Jobs at ServiceNet

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