ServiceNow reviews

4.1

79% would recommend to a friend

(5,733 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,733 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
4.0
Oct 28, 2025

Great place to work, but no room to learn

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits and work life balance are amazing

Cons

Overhired EICs and no one know what they are doing

Viewing 439 - 441 of 5,733 Reviews

Glassdoor has 6,671 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.