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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.0

      77% would recommend to a friend

      (5,751 total reviews)
      avatar

      Bill McDermott

      89% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,751 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      6K reviews
      1.0
      Nov 10, 2019

      People who wants to work for top software company should seriously avoid Servicenow.

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Only good thing is RSU and facilities. Share prices has increased drastically over last couple of years.

      Cons

      1. India development center is support center of USA. 2. Technically incompetent managers from the USA are running this company. Do not join Virtual Agent team in India, people running the team has zero technical knowledge. 3. Bootlicking is the only way to get promotion. 4. Architecture is very old, noone uses outside company. 5. There is no clarity about career development plan and levels. You can find 4 years experienced lateral hire having higher level than 8 years experienced existing employee. 6. If you work there for more than 2 years you become unemployable.

      3.0
      Nov 9, 2019

      Great company and opportunity, wrong middle management

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Technology is awesome and opportunity can be impressive depending on your location. Decent pay and benefits.

      Cons

      Your experience will be radically different based on where you sit. Some upper middle management people create and instigate toxic environments that are very far from the company culture you see advertised from the US.

      5.0
      Nov 6, 2019

      Excellent place to build your career

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing culture Excellent growth opportunity Opportunity to change the way industry works today Innovate at scale Work Life Balance

      Cons

      Transport facility for employees not available

      Viewing 5041 - 5043 of 5,751 Reviews
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      Glassdoor has 6,692 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.