ServiceNow reviews

4.0

77% would recommend to a friend

(5,756 total reviews)
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Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,756 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
5.0
Mar 11, 2022
Recommend
CEO approval
Business Outlook

Pros

I have been with ServiceNow less than 2 months. The onboarding process is mostly automated - very in-depth and user friendly. There is an emphasis on diversity, inclusion, and belonging, as well as service to community. The leadership team is passionate and trusted. Looking forward to big things with ServiceNow.

Cons

I am experiencing standard new-hire challenges - figuring out who's who within the org., learning new systems and vernacular, etc. No significant cons to report.

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Glassdoor has 6,697 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.