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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.0

      77% would recommend to a friend

      (743 total reviews)
      avatar

      Bill McDermott

      89% approve of CEO

      72% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      4.0

      Work/Life balance

      3.8

      Career opportunities

      3.6

      Senior management

      Ratings by demographic groups

      Reviews by job title

      743 reviews

      Reviews about "Compensation"

      Return to all reviews
      2.0
      Dec 4, 2015

      Toxic Environment Run by Ego not leaders

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay. Above industry Average. Flexible Work Environment. Great Product built with customers in mind. Smart People. Fast paced environment with Customer focus. Fanatical customers.

      Cons

      Toxic Leadership: Especially the Senior Executives on the Operations Team. Executives don't understand operations, security or data center operations. One Third of the workforce walked out every quarter. Expressing real opinions = termination. Employees focused on politics and backstabbing to survive leadership dysfunction.

      4.0
      Nov 3, 2015

      Nice, a bit stinky

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Generous quarterly bonuses Nice, smart people Been a steady/stable job for me for 5 years so far.

      Cons

      Lots of bureaucracy and process Very complicated and brittle environment from a technical point of view. Don't break anything! Don't got for a snack in the downstairs break room when there's a ping-pong game being played by people whose culture does not believe in wearing deodorant. PEEE-EWWWWW! Several times I've lost my appetite and decided against a snack. Good for weight loss I suppose. Work/life balance occasionally gets out of whack. You can get calls at any hour. They've gone to one of those "unlimited" vacation plans. That stinks. So you never really know how much vacation time you have and if you leave without having taken any you don't get unpaid vacation paid out. I don't understand how that is legal in CA which considers vacation as compensation but that's how they do it. They make a glorified hosted ticket system. Not exactly a sexy product. Hard to get excited about. Focus on your own individual project for inspiration.

      4.0
      Oct 16, 2015

      Fast growing company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Compensation is good, technology is excellent. The skills that you learn will make you marketable for years to come. Very good people.

      Cons

      The services department competes against their own PS partners.

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