ServiceNow reviews

4.0

77% would recommend to a friend

(743 total reviews)
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Bill McDermott

89% approve of CEO

72% positive business outlook

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743 reviews

Reviews about "Compensation"

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4.0
Aug 5, 2014
Recommend
CEO approval
Business Outlook

Pros

Highly talented co-workers, great financial incentives, fun product, lively atmosphere. The company is growing like crazy due to an extremely popular product line. Growth opportunities abound, pay is great, and the stock options are a jackpot.

Cons

Growing pains that are mostly well handled. Can be a lot of turnover in some groups. Some groups allow key people to get overloaded while others coast. This is an item that is handled differently based on your particular group.

2.0
May 15, 2014
Recommend
CEO approval
Business Outlook

Pros

Great pay, thriving market, happy customers, it's fun to bring a product to customers that actually works. I worked with some of the brightest people I've ever met here. Prior to the IPO, this was the best company to work for in the technology sector.

Cons

There is no culture of employee development. There are also two standards for employees - if you're tied into Slootman's team from a previous company or not. If you're in, you have the opportunity to advance, sometimes despite poor personal performance, if not, you can grind your fingers to the bone and be anchored in place or even demoted. You're either in or you're out. Gender diversity is very poor, with nearly all leadership and management roles filled by white males. The workplace itself is very sterile and tense - people don't smile. Directives are top-down with the sole goal of driving numbers. There is no vision as to what the purpose of the company is other than to make money in the short time when cloud replacements for legacy systems is still a novelty. The company does not give back to the San Jose or San Diego community in any real way. This is a great place to work if you follow orders without question and capitalize on every opportunity to stroke your manager's and director's ego. Customer focus is a formality - formerly simple, customer-friendly pricing was replaced by a complex matrix of pricing designed only to break out numbers for Wall street and position NOW with the PaaS players. The company's soul died the day of the IPO. Now it's just another EMC or Oracle. A lot of people will get rich and they will continue to sell a lot of product, but the current leadership have squandered the opportunity that Fred created to build a truly great company worthy of the fantastic technology.

5.0
Nov 22, 2013

Proud to be part of ServiceNow

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits, bonuses, growing company, friendly environment, learning opportunities, lots of chances for developers to meet/talk with customers directly. Thanks to agile environment, the product gets fine tuned based of constant customer feedback. If you are in Service Now, for sure you worth being here, because if you do not deliver, or do not meet the expectation for at least 5-6 months, then the door will be shown to you (usually after 1 or 2 warnings). Well, some may not see it as a positive feature, but I think it is a sign of a healthy growing company. If ServiceNow is booming, it is because of every single individual inside it. I love the friendship I am making, the new material I am learning, and the bright future I see here for myself and the company. By the way, the bonus is almost always above 100% based on company's overall improvement

Cons

Can not think of any cons right now...

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