ServiceNow reviews

4.0

77% would recommend to a friend

(5,759 total reviews)
avatar

Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,759 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
5.0
Jun 24, 2025

A cutting edge company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A cutting edge company thats constantly bringing out new innovations

Cons

fast pace and high demands

4.0
Jun 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Growth, Opportunity, RSUs, Tech, People, community

Cons

Small fish in a big pond, becoming more and more cut-throat, tenure and experience within the company is no longer seen as high-value to executive level leadership, constant massive change, lack of transparency from executive leadership, work life balance challenges

Viewing 769 - 771 of 5,759 Reviews

Glassdoor has 6,701 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.