ServiceNow reviews

4.0

77% would recommend to a friend

(5,759 total reviews)
avatar

Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,759 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
5.0
Jun 22, 2025

Interview

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Interview is more of a conversation, and them wanting to understand you, and how you work.

Cons

Nothing negative I would say

5.0
Jun 18, 2025

Always pivoting to innovate for the future

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-cutting edge of tech -AI and People transformation

Cons

-moves fast so it is difficult at times to come along through the change (yet this is common for high growth company)

Viewing 772 - 774 of 5,759 Reviews

Glassdoor has 6,701 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.