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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.0

      77% would recommend to a friend

      (742 total reviews)
      avatar

      Bill McDermott

      89% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      742 reviews

      Reviews about "Compensation"

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      5.0
      Jul 31, 2024

      Great company

      Senior technical writer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Encourages a work-life balance, great benefits, good company culture. Ability to move laterally or up based on performance and opportunity.

      Cons

      It's hard to facilitate change at a contributor level because there are so many team hierarchies to get through. Any change takes a behemoth amount of effort. Cross-team collaboration can be extremely tough and disjointed (a cultural issue more than a tools/time zone issue). Raises come VERY slowly but initial pay rate was better than competitive.

      3.0
      Jul 31, 2024

      Great products, questionable management practices

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great brand recognition, deep customer roots, amazing CEO. Products are great and provide ROI quickly. Excellent market penetration and awesome technical resources and partner ecosystem.

      Cons

      High pressure, all about the numbers, not much of a team environment, culture is not important, the numbers are the only thing that matters, lot of products, hard to focus.

      5.0
      Jul 30, 2024

      ServiceNow values its employees: excellent culture and growth opportunities

      Associate product designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      ServiceNow stands out in the industry by providing an AI platform that drives business transformation. You can experience firsthand the company’s innovation and rapid growth on a global stage. From the CEO to managers and colleagues, everyone genuinely cares about a healthy culture and work environment. The culture promotes celebrating each other’s successes and fostering growth. The company supports your growth and job performance with extensive training and excellent resources.

      Cons

      As a company focused on business customers, the complexity of the work is high. You will need to invest significant effort in understanding your role and studying the industry to excel in your job.

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