ServiceNow reviews

It's a product-driven company with no real sales discipline to speak of. They haven't figured out account-based selling, differing to reactionary transactions driven by the customer, ignoring a prescriptive vision and roadmap for the account. That worked at the outset but will limit growth to the next level if they want to get dollars outside of IT.

Cultural disconnect: The work culture in the French office seems misaligned with the global ethos of ServiceNow. This has been a significant concern during my initial days here. Onboarding challenges: My onboarding experience was marred by delays and a lack of support. The delayed delivery of my laptop significantly hampered my ability to start effectively, and the response from my manager added to the stress rather than alleviating it. Age dynamics: The average age at the office appears to skew over 50, creating an implicit bias towards younger employees like myself. This age dynamic seems to affect perceived credibility and acceptance within the team. Work-life balance: There's an unspoken expectation to work long hours, which is not necessarily linked to productivity or efficiency. This old-school mentality clashes with the innovative image projected by ServiceNow externally. Limited diversity in Recruitment: The hiring pattern predominantly favors candidates from specific former employers (X-Oracle, X-Salesforce, X-Microsoft), which leads to a lack of diverse perspectives in the workplace.