Is ServiceNow a good company to work for as a Developer Senior?

Developer Senior professionals working at ServiceNow have rated their employer with 4.1 out of 5 stars in 214 Glassdoor reviews. This is a higher than average score with the overall rating of ServiceNow employees being 4.0 out of 5 stars. Search open Developer Senior Jobs at ServiceNow now and start preparing for your job interview by browsing frequently asked Developer Senior interview questions at ServiceNow .

Does ServiceNow pay Developer Senior employees well?

Developer Senior professionals rate their compensation and benefits at ServiceNow with 3.9 out of 5 stars based on 214 anonymously submitted employee reviews. This is 5% worse than the company average rating for salary and benefits. Find out more about Developer Senior salaries at ServiceNow.

How happy are Developer Senior professionals working at ServiceNow?

71% of Developer Senior employees at ServiceNow would recommend their employer to a friend. This rating has decreased by 10% in the past 12 months. Developer Senior professionals have also rated ServiceNow with a 3.9 rating for work-life-balance, 4.0 rating for diversity and inclusion, 4.1 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (382) , Senior Software Engineer (209) , Staff Software Engineer (116) , Technical Support Engineer (111) , Account Executive (109) , Solution Consultant (106) , Associate Software Engineer (95) , Director (92) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (80) , Senior Technical Support Engineer (77) , Manager (69) , Senior Manager (66) , Solutions Consultant (61) , Sales (47)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 813 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 451 reviews)); "Great people and a lot of learning" ((in 408 reviews)); "Benefits are good and fair" ((in 403 reviews)); "good pay and established brand" ((in 258 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 176 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 124 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 50 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 32 reviews)); "No training or guidance from management" ((in 30 reviews))

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ServiceNow

ServiceNow Developer Senior reviews

4.1

71% would recommend to a friend

(214 total reviews)

Bill McDermott

88% approve of CEO

68% positive business outlook

Ratings by category

4.1

Culture & values

4.0

Diversity & inclusion

3.9

Work/Life balance

3.9

Compensation and benefits

3.6

Career opportunities

3.4

Senior management

Senior Developer employees have rated ServiceNow with 4.1 out of 5 stars, based on 214 company reviews on Glassdoor. This indicates that most Senior Developer professionals have an excellent working experience there. ServiceNow is rated in line with the average (within 1 standard deviation) by Senior Developer professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

214 reviews

5.0

Dec 30, 2025

Excelent company

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Great work-life balance, excellent atmosphere, lots of opportunities to grow

Cons

None that I can think of

4.0

Nov 29, 2025

Good place, decent comp, but lacks clarity

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

good place decent compensation rsu refreshers are decent stock is performing nice

Cons

no clarity no vision leadership can definately do better

5.0

Oct 20, 2025

Great place to work

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

* Great place to work at. * Good work life balance.

Cons

* Locked in to the ServiceNow platform, do not get opportunities to learn outside technologies (unless you're in the core platform team).

Viewing 13 - 15 of 214 Reviews

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ServiceNow Developer Senior reviews

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Excelent company

Good place, decent comp, but lacks clarity

Great place to work

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